Purchase Info
Payment
Artspan and PayPal have created a Shopping Cart that will provide you with a seamless and secure purchasing experience.
Sales Tax
Applicable sales tax will be automatically calculated and added to Washington State purchases.
Shipping
A Flat Rate shipping fee of no more than $10.00 + insurance or the USPS Priority Mail fee + insurance, whichever is cheaper, will be applied to U.S. customers. For all customers outside the U.S., please use the "contact" button to request shipping and handling rates applicable to your location.
Your jewelry will be sent to you via USPS Priority Mail within 1-3 days following receipt of your payment. The Post Office recommends you allow 7-10 days for delivery to your area.
If your order arrives damaged, please contact the shipper immediately and use the "contact" button to notify me. It is important to save all packaging for insurance claims.
Return
If your new jewelry isn't exactly what you hoped it would be, you may return it within 7 days from the date of receipt.
To return an item, it must be in original, unworn condition and sent back in its original packaging with a copy of the original delivery confirmation. It is recommended you purchase the shipper's insurance to ensure reimbursement to you if the item is lost or damaged during transit.
Once I receive the jewelry, I will authorize a refund of the original purchase price in the same form of payment as your original transaction.
Repair
I hope you'll never need a repair, however, in the unlikely event that you do, the repair is free unless there are gems that need to be replaced, during the first 90 days. You just pay the shipping and insurance and any replacement fee for gems. Please request price in advance for replacement gems.
For repairs after 90 days, there will be a charge based on the complexity and time involved. If gems are missing, there will be an additional charge to replace them. Please request price in advance.
I am not responsible for returned items that are lost during shipping. Please remember to purchase insurance.
Thank you and I hope you enjoy your heirloom jewelry!